ITSM Ticket Analytics | Anthea Advisory

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ITSM Ticket Analytics & Insights

Incidents Distribution

Application-wise Incidents Distribution

SLA Breach tickets by Priority & Location

SLA breach by Priority & Location

SLA breach by Priority & Application

SLA Breach tickets by Priority & application

Incident/ Ticket Resolution Trends

Incident Resolution Trends

Database Issues (Tickets)

Database tickets

Authorization tickets

Authorisation Issues(Tickets)

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